Call us : (757) 962-3511

Contact Us

Our Fort Story Family Homes team is ready to assist you in any way we can, from leasing information to resident services and maintenance needs. We look forward to hearing from you!
 

Leasing and Community Management Office

560A Cape Henry Road
Virginia Beach, VA 23451
Phone: (757) 962-3511
 
Hours of Operation:
Mon thru Fri: 8:00 am - 5:00 pm


Leasing Information:
Get the leasing process started today by completing a brief online leasing inquiry here, or call our leasing team at (757) 962-3511.

Resident Services:
Residents can access our team and a variety of services online via the Resident Portal, or feel free to stop by our office or call our management team during office hours at (757) 962-3511. 

 

Maintenance

Residents can submit routine maintenance requests online through the Resident Portal, or contact the Maintenance team by phone at  (757) 962-3511.

24-Hour Emergency Maintenance
Emergencies should be reported to the Maintenance team directly at (757) 962-3511.
For medical emergencies or to report a fire, please dial 911.

 

Community Management Contacts

 

 

Denise Pons
Community Manager
(757) 962-3511
(757) 328-9398 (mobile)
[email protected]

 
Terrell Carmouche
Facility Manager
(757) 962-3511
[email protected]


 
Donna Schraft
Resident Specialist
(757) 962-3511
[email protected]
 
  Ebony Burns
Leasing Specialist
(757) 962-3511
eburn[email protected]
 

resolution process
 
 

Rent Special! Save on Rent NOW! Call Our Office to Learn More.

Take a virtual tour of our community from the comfort of home! We're now offering FaceTime and Skype tours of our available homes. Call today to schedule.

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